
Who am I and What I have learned?
I want to tell you a short story about what I have learned to provide some context to my thinking and whether I can help you.
I was born and bred in New Zealand. I grew up in an era where product quality meant items would last for many years, and earning money wasn’t easy but it was there if you took the initiative. At 7 years old, my first job was delivering newspapers and we were always encouraged to save what we earned and not spend it. I enjoyed every part of my life in New Zealand but the lure of travelling overseas at 22 years old was strong. Since that time I have conducted business with clients in 15 countries, something I would never have imagined in my younger days.
Learning has been a life-long passion. At 24 years old I was taught to be a salesman at Xerox and quickly realized it was fun and I was naturally suited for the challenge. For the last 30 years I have learned the art and science of selling in many markets but the most notable influencers were people I met in America, China and Japan.
I started working in Asia in 1994. Here I met people with an effective approach to business which was significantly different from my previous experiences. I was both fascinated and impressed by the deep commitment of several business leaders I met to their definition of respect, trust, family and other important values in business. This exposure to Asian values has changed the way I think, and influenced what I now believe is important in the business of selling globally. My desire to learn combined with these diverse experiences has expanded my insights, perspectives and the wisdom required to recommend new ways to solve old business problems in ways I could never have previously imagined.
I have acquired my selling insights, perspectives and wisdom after 30 years of learning, and refining what worked across multiple markets. For example I learned that ‘trust in a leader’ can refer to their ability, their integrity or their benevolence depending on which market you are in. I learned what it takes to ‘hit 100 bull’s eyes from 100 shots’ when selling to customers or inspiring teams to achieve their goals.
When all other considerations between competing brands are equal, customers will place a very high premium on sales leaders who can provide original and authentic ideas. And these sales leaders become incredibly valuable for the very same reasons that we remember the great leaders of countries and societies, sports team coaches and schools teachers who influenced our lives. They are original and authentic and we learn from them.
We need a lot more people with these skills than we have today. And this is the primary mission of Watermark Consulting…..To provide the blueprints required for executives to develop into original and authentic sales leaders and achieve outstanding business results.
This is my story and I hope it was of some value to you.
If I can be of assistance to you please contact me by email at sales@watermark.com.sg
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